Thanks for visiting a website for the VideoCoin Development Association Ltd. . This policy explains the what, how, and why of the information we collect when you visit one of our websites, or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.
VideoCoin Development Association Ltd. is committed to respecting your privacy and protecting your personal information.
We will also use the information to help us understand you better and so that we can give you relevant offers.
If you tell us that you don’t want to receive marketing messages, we will stop sending them. We will, of course, continue to send essential information relating to a product or service you have purchased.
We will put in place measures to protect your information and keep it secure.
If you have further questions please get in touch with us by emailing [email protected] or writing to VideoCoin Development Association Ltd., Artemis House, 76 Fort Street PO Box 2775, Grand Cayman KY1-1111, Cayman Islands.
The Sites may contain links to other websites for your convenience and information. We are not responsible for the privacy practices or the content of those sites.
If you wish to amend any of the personal information that we hold about you, or update your marketing preferences, you can do so at any time through your account.
If you have any queries about how we use your personal information, please contact us at [email protected]
Information we collect
This section details the information we may collect about you. We explain why, and how, we use it in later sections.
If you decide to create an account or inquire about one of our products or services, we’ll ask you to provide us with some specific information, for example:
On occasion, we will ask you to voluntarily provide additional information, for example:
In some circumstances, we collect information about you from our partners or from publicly available websites to help us better understand our audience and enhance the relevance of our content.
Information we obtain through cookies and similar tools
If you wish to manage your cookies, please read below:
What are cookies? Cookies are small text files which a website may place on your computer or device when you visit a site. The cookie will help the website, or another website, to recognize your device the next time you visit. Web beacons, pixels or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Cookies serve many functions. For example, they can help us to remember your username and preferences, analyze how well our Sites are performing, or allow us to recommend content we believe will be most relevant to you.
Purpose of cookies
We group our cookies into the below categories.
Operating our Sites Some cookies are essential for the operation of our Sites. This includes cookies for the following purposes:
Performance – we use these cookies to monitor Site performance. This allows us to provide a high-quality experience by quickly identifying and fixing any issues that arise. For example, we might use performance cookies to track error messages, and to determine improvements to our Sites.
Functionality – we use functionality cookies to allow us to remember your preferences. For example, we use functionality cookies to provide you with enhanced services, such as allowing you to watch a video online or comment on a blog.
For our Sites that offer behaviorally or demographically targeted advertising, you will have the opportunity to turn this off in your account. Please note, if you turn this off you will still see the same number of advertisements, but they may be less relevant to you. You may continue to see “contextual” advertisements that are not targeted based on your personal information – for example, a motoring advertisement presented on a motoring article.
Third party cookies on our Sites
We also use third party cookies on our Sites that fall into the categories above (“third party cookies”) for the following reasons:
Use of pixels in emails
Our emails often contain a single, campaign-unique “web beacon pixel” to tell us whether, and how many times, our emails are opened and verify any clicks through to links or advertisements within the email. We use this information for purposes including:
How to manage cookies
You can also manage your cookies via your browser settings. For more information, please visit your browser’s help page.
Lawful basis for processing
We only process personal information where we have a lawful basis for doing so, such as the following:
User consent – This is where you have given us explicit permission to process personal information for a given purpose. For
example, if you requested to receive information about
Legitimate business purposes – This is where we have a legitimate interest, as a business, to process personal information. For example, where we are aware of copyright infringements on our Site, it is in our legitimate interests as a business to identify those responsible. We take due care to balance our interests against your right to privacy.
Contractual necessity – This is where we have to process personal information to meet our contractual obligations.
Legal obligation – This is where we have to process personal information in order to comply with the law. For example, we process and retain customer invoice information to comply with financial regulations.
How we use your personal information
We collect personal information for eight main reasons:
To provide our service – We require some of your basic personal information so our services work as you would expect, for example, providing access to our digital content, notifying you of changes to our services and dealing with customer services queries.
To improve and maintain performance – In order to provide you with the best possible user experience, we need to make sure that our products and services work as they should. Using personal information helps us understand how our readers use our Sites so we can make improvements. This includes testing proposed developments on our Sites, reaching out to our customers with market research surveys and hosting subscriber focus groups.
To bill our customers – We, along with our authorized payments processors, securely process your payment information to take payments, give refunds and to detect and prevent fraudulent activity.
To monitor compliance with our policies and terms – We monitor for breaches of our terms and conditions and copyright policies.
To personalize our products and services – We improve your experience of our products and services by personalizing parts of our Sites and apps with the information you give us and what we learn about you. This includes showing you articles you may be interested in and recommending emails you may wish to sign up to. Where our Sites have such functionality, you can manage elements of personalization in your account.
To communicate product changes and offers – We want you to get the most out of our products and services, including showcasing our latest content and newsletters. We will contact you with carefully-curated VideoCoin Development Association Ltd. offers and promotions, exclusive event invitations and feature announcements. For example, if there are no updates on topics you follow in your web alerts, we will send you articles on other topics that we think you might be interested in.
You are able to change your preferences at any time through your account or by contacting customer services. We also personalize our communications for strategic purposes.
To understand our users – We perform statistical, demographic and marketing analyses of Site users and their purchasing patterns
for product development purposes. VideoCoin Development Association Ltd. uses this information for analysis purposes,
including analysis to improve customer relationships.
For the purposes of advertising – We rely on advertising revenue in part to support our journalism. We need to process your information to understand the effectiveness of the advertising we serve to you and others, and to deliver relevant personalized advertising. We use the information you give us and the information we collect about you to serve you with the most appropriate advertisements.
Who we share your personal information with
We disclose personal information to facilitate the running of our business or to provide specific services you have requested. Commonly, we will disclose information to:
Service providers – We engage service providers who help to support our business and improve our products. These service providers include, for example, fulfilment providers for delivery of our digital content and marketing; customer service agencies; organizations that host our Sites or databases; and providers of online surveys.
Social media providers – We share the information of our subscribers with social media partners for the following reasons:
To create lookalike audiences for the purposes of targeted advertising on social media platforms;
Other users – Our Sites are publicly accessible and anyone around the world who accesses our Sites will be able to see anything you post, such as comments about an article. We encourage you to use a pseudonym when commenting on our Sites if you do not wish to be identifiable to other readers.
Legal processes and successors in title – We may transfer or disclose your personal information to any entity which takes over or acquires the relevant VideoCoin Development Association Ltd. business. We also share aggregated, non-identifiable information with third parties. Before sharing this information, we ensure that it cannot identify you as an individual. For example, we regularly release information about the size and growth of our audiences.
How long we retain your personal information
We retain the majority of your personal information for as long as your account is active and therefore open; this allows you to continue accessing our content, products and services.
If you become inactive and are not a subscriber, we may delete elements of the information associated with your account. We will normally warn you if your access is going to be withdrawn and give you the opportunity to retain your account.
Where we don’t need to keep all of your information in full, we will obfuscate or aggregate it, for example, web activity logs and survey responses. This is to ensure that we do not retain your information for any longer than is necessary.
It is sometimes necessary for us to keep your personal information for longer periods of time, for example:
How we keep your personal information secure
We have appropriate technical and administrative security measures in place to help ensure that our users’ information is protected against unauthorized or accidental access, use, alteration, or loss. We use encryption technology, such as Transport Layer Security (TLS), to protect your personal information when you order products or services from us. More information about our approach to cyber security can be found in our Cyber Security Statement.
We operate a global business, so your personal information may be processed and stored outside the United States. For example, our global customer services team need to access information about you in order to respond to your queries.
Under data protection laws, you have rights as an individual in relation to the personal data we hold about you. These rights include:
These rights to not extend to processing and collection of personal data by journalists or for journalistic purposes.
Personal information is collected by VideoCoin Development Association Ltd., which is considered the “data controller” of your personal information under European Union and UK data protection law. Our address is Artemis House, 76 Fort Street PO Box 2775, Grand Cayman KY1-1111, Cayman Islands.
Our Sites are not intended for children under 16 years of age. We do not intentionally collect or use any information from children.
If you have a query in regards to the processing of your personal information, please contact customer service directly at [email protected]
VideoCoin Development Association Ltd.
Registered Office: Artemis House, 76 Fort Street PO Box 2775, Grand Cayman KY1-1111, Cayman Islands.
This policy is effective from May 24, 2018.